All orders are processed within 1 business days (excluding weekends and public holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Domestic Shipping Rates and Estimates

We offer free shipping nationwide in South Africa

In-store pickup You can skip the shipping fees with free local pickup at our Warehouse in Parow East, Cape Town. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 business day. We will send you an email when your order is ready along with instructions. Our in-store pickup hours are 8am – 4pm on weekdays (3pm Fridays). Please have your order confirmation email with you when you come.

We have a 10-day return policy, which means you have 10 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, you can contact us at info@clickplay.co.za. Please note that returns will need to be sent to the following address: 21 Matthee Street, Parow East, WC, 7501, South Africa If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return questions at info@clickplay.co.za.